Are you experiencing domestic abuse?

You are not alone.

Free, 24-hour National Domestic Abuse Helpline:

0808 2000 247

Visit the Refuge Website for more information

IMPORTANT –  Evening and Weekend Appointments

National plans are now in place to ensure that all patients can access routine, pre-bookable, health appointments up to 8:00pm in the evening, during the week, and at some time over the weekend.  This initiative is to support patients who have difficulty accessing a GP during their normal working hours.

Please click the link below for more information:

 http://ndgpf.co.uk/extended-access-the-dales/

Week day appointments until 8pm are offered

Monday – Imperial Road

Tuesday – Bakewell

Wednesday – Darley Dale

Thursday – Lime Grove

Friday/Saturday/Sunday varies between the 4 practices

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.  The average pay for GPs working in Evelyn Medical Centre in the last financial year was £50,399 before tax and national insurance.  This is for 1 full time GP and 6 part time GPs who worked in the practice for more than six months

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

• Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
• Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
• Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

• • National Association of Funeral Directors

• • National Federation of Funeral Directors

• • Society of Allied and Independent Funeral Directors

These organisations have codes of practice – they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

• funeral director fees
• things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
• local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.

“At Evelyn Medical Centre we strive to provide safe and compassionate care for all our patients in an environment that supports the whole of our team”

The surgery is a long established General Practice providing a quality family doctor service for our patients in the Hope Valley. We are committed to working in a supportive and courteous manner in partnership with our patients.

Our aim is to provide the highest quality health care available to all our patients, with a well-trained and highly motivated primary health care team.

Our Core Values:

• • Patients – Putting patients at the heart of every we do

  • Quality – Providing the highest standard of care and treatment

  • Ethical – Operating within an ethical framework through openness and transparency

  • Compassion – Caring about our patients

  • Staff – The practice team is dedicated to teaching, training and professional development

RCGP Disability Care Award Winner 2008

Derbyshire Dignity Campaign Award 2016 & 2018

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

Confidentiality & Medical Records

• To provide further medical treatment for you e.g. from district nurses and hospital services.
• To help you get other services e.g. from the social work department. This requires your consent.
• When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 2018, GDPR and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Privacy Notice

This privacy notice lets you know what happens to any personal data that you give to us, or any information that we may collect from you or about you from other organisations.

This privacy notice applies to personal information processed by or on behalf of the practice.

Community Midwife

Jill Hesketh from Chesterfield Royal Hospital community midwifery team holds a clinic at Evelyn Medical Centre, Hope each Monday morning. Appointments can be made through our reception team or Darley Dale Birthing Centre.

You will see Jill throughout your pregnancy from between 8-10 weeks until 10days post birth. The community midwife will organise referral to the hospital where you wish to give birth at.

Before you visit the Midwife for the first time you will need to have signed up to My Pregnancy Notes

The more you know about your pregnancy and your options, the more you are likely to feel in control. The information given here is based on The Pregnancy Book, which your midwife should give you at your first appointment.   

Before you are pregnant

• All about conception and getting pregnant

• Thinking about the next baby?

Your pregnancy and labour

• 37-40 weeks pregnantHow the baby develops
• 0-8 weeks pregnant
• 9-12 weeks pregnant
• 13-16 weeks pregnant
• 17-20 weeks pregnant
• 21-24 weeks pregnant
• 25-28 weeks pregnant
• 29-32 weeks pregnant
• 33-36 weeks pregnant
• 40+ weeks pregnant
• Your health in pregnancy
• Common health problems
• Antenatal care and classes
• Choosing where to have your baby
• Labour and birth
• When pregnancy goes wrong

You and your baby

• What you will need for your baby?
• Your life after the birth
• The first days with your baby
• The first weeks with your baby
• Feeding your baby

General pregnancy topics

• Feelings and relationships
• Information for dads
• Maternity leave and employment rights
• Rights and benefits
• Make some decisions
• If you have a long-term condition (such as diabetes or high blood pressure)

Useful Links

Pregnancy – NHS (www.nhs.uk)

Privacy Notice

This privacy notice lets you know what happens to any personal data that you give to us, or any information that we may collect from you or about you from other organisations.

This privacy notice applies to personal information processed by or on behalf of the practice.

Privacy Notice

COVID19 Privacy Notice

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.

Why do I need a Summary Care Record?

Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

Who can see it?

Only healthcare staff involved in your care can see your Summary Care Record. 

How do I know if I have one?

Over half of the population of England now have a Summary Care Record. You can find out whether Summary Care Records have come to your area by looking at our interactive map or by asking your GP

Do I have to have one?

No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery. You can use the form at the foot of this page.

We are required by law (with only a few very specific exceptions) to maintain the confidentiality of our patient’s medical record. This can cause the people trying to act on behalf of the patient to think that we are being obstructive, but that is not the case.

We therefore will only interact with people other than the patient concerned when signed consent is maintain from the patient to do so. It is important that you give very serious consideration to giving your consent for someone else to interact with us on your behalf. There have been cases elsewhere when, for example, parents have discovered things about their adult child’s medical history which the son or daughter never wanted their parents to know.

You can choose how much access you would like your nominated third party to have to your records.

Patients can nominate as many people as they wish to discuss matters on their behalf. Patients can withdraw consent at any point.

If you would like to nominate a third party to discuss matters on your behalf, please complete our third party consent form and return it to us by email (ddicb.admin.emc@nhs.net or post).

Third Party Consent Form