If you are housebound or too ill to come to the surgery, a home visit can be requested by telephone. All home visit requests are triaged, and the most appropriate clinician will be allocated for your visit.
Where possible please call before 12pm for urgent and routine home visits.
To help us to help you get the most out of the appointment system, we recommend:
- Please don’t request an urgent (same day) appointment unless you consider your problem to be medically urgent and cannot wait until the next routine appointment.
- If you no longer require your appointment (telephone or face to face) please cancel so that another patient can use that appointment
- Please be aware that all of our telephone and face to face appointment are booked in the same way, our reception team will confirm with you at the time of booking if you wish for your appointment to be face to face or telephone. (Only face to face appointments are available to book online)
Our reception team have been asked to take a brief description of the problem when making all appointments, to ensure you have been booked in the most appropriate slot with the most appropriate person. All our practice staff adhere to very strict confidentiality guidelines.