If you need urgent help, please call the practice.
For non-urgent medical or administrative help, you can contact us using our online consultation tool.
The online triage service can be used for a range of queries, such as:
- Med3 requests (Fit notes)
- None urgent medical enquires
- Questions regarding your test results that you have viewed on your NHS app
- Queries regarding prescriptions (you can order repeat prescriptions via the NHS app)
- Queries regarding outstanding referrals
- You can also access a wide range of online advice and guidance on conditions, symptoms, and treatments.
This service allows you to tell us about your symptoms, ask questions, or request advice without needing to phone or attend the surgery.
Your request will be reviewed by our clinical or administrative team. Submissions are reviewed during our normal working hours, and we will provide a response once your request has been assessed.
Response times can differ depending on the nature of your enquiry and overall demand.
Please note: this service is not monitored continuously, and response times may vary.
If you have a medical emergency or need help outside of practice hours, please contact NHS 111 or 999 as appropriate.