TELEPHONE APPOINTMENT BOOKING ONLY

In light of the evolving coronavirus pandemic, and in line with national guidance, Evelyn Medical Centre has moved to a telephone appointment only system.

We apologise for the inconvenience, but this is essential to minimise social contact and ensure the safety of all of our patients and that of our staff.

If you need to speak with a doctor during the COVID19 situation please contact the surgery by phone on 01433 621 557 and our reception team will arrange this for you.

Our phone lines open at 8am.

During the coronavirus pandemic, our staff have been working hard to ensure that all patients who need urgent care – not just those with coronavirus – have been able to get it. To avoid unnecessary contact, some non-urgent appointments and surgeries have been postponed and others delivered differently using technology.

We will continue to ask patients to attend face-to-face services only when it is really necessary, and where it can be done safely without putting our patients, the public or our staff at greater risk of catching coronavirus. Where possible, appointments will continue to be offered using remote services such as a video or phone consultation.

If you feel unwell or have hurt yourself, you can still get the care and treatment you need. It’s vital that if you’re having a potentially life-threatening medical emergency, such as a heart attack, stroke or really bad flare up of asthma, you contact the NHS. 

You might be worrying about a mole that’s changed shape, or grown larger, and think you need to contact your GP.

Everyone in the NHS really appreciates people taking pressure off services for conditions that can be safely managed with over-the-counter medicines, and taken care of at home.

But it is crucial that you do not risk life or wellbeing – if you do need to, you should contact NHS 111 online or by phone, get in touch with your GP, visit an Urgent Treatment Centre, or for emergencies go to A&E or call 999.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Medical Students

At certain times in the year, we accept medical students from the Sheffield Medical School. They join various members of staff in routine clinics and surgeries. If you do not wish them to be present during your consultation, please let us know. We are grateful for your help in supporting the training of the country’s future doctors.

Chaperones

If you wish for a chaperone to be present at your consultation please advise the doctor or nurse, or ask at reception as you arrive. Our practice chaperone policy is on display in the waiting room and on our website.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Missed Appointments


If you no longer need your appointment or are unable to attend, please let the Surgery know so that your appointment can be offered to another patient.  Patients who regularly fail to keep their appointments may be removed from the Practice list.

Weekend & Evening Appointments

You can find information regarding this new service here.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website